Ribbon · Head of Product Design · 2022–2023

No place like home.

Housing is a binary choice — rent at 0% or buy at 100%. Ribbon existed for everyone the second number leaves behind.

As Head of Product Design I led design across the RibbonCash+ offer platform and the mobile app, stood up the Quilt design system, and prototyped Fragments — a concept that lets you own a little of the home you live in.

Fragments prototype in hand
Fragments prototype in hand
Fragments prototype in hand

Web · The offer platform

Offers, minus the mortgage face.

The agent-facing web platform — RibbonCash+ offers, coverage and closings — redesigned end to end on Quilt.

Ribbon Offer Program web appRibbonCash+ offer flow

RibbonCash+ turned a mortgage-shaped process into a guided conversation: enter the offer, watch the coverage band explain itself — Ribbon Value to Max Ribbon Value, covered, most likely accepted — and sign. The flow reads like the brand: calm, purple, sure of itself.

+38%offer acceptance rateon RibbonCash+ backed offers
−2.3days from intent to offermedian, after the redesign
92%agent task completionunassisted, in usability rounds

Mobile · Fragments

Own a little, live a lot.

Fragments was Ribbon’s next bet, and we prototyped it end to end: fractional ownership for everyday renters. Pay what you can now, build equity along the way, and carry it with you — a little more owner in every home you live in.

The foundation

Quilt. Every piece, one pattern.

Ribbon’s atomic design system, drawn as two Figma libraries — Base for the components, Theme for the brand. Reckless Neue for the moments, Matter for the interface, one purple to rule the palette — and every offer, coverage card and closing stitched from the same cloth.

Quilt — Theme
Quilt — Base
Reckless Neue
Matter
Component spec
Color palette
Hot topics card